Compliance Management

Compliance Management

Compliance Management

SMART Compliance Management Leverage the power of technology and data to proactively monitor and manage business and integrity risks. Compliance management can take many forms, it can be a mix of Policies, Procedures, Preparing reports and providing supporting documentation, internal auditing and third party audits

SMART Compliance Management is highly configurable, which allows users to create relationships between Incident and Change Management process along with service equipment and facilities full of responsive and personalized interface

Users, Managers can visualize compliance management processes through graphical dashboards with drill-down capabilities. Leverage a variety of configurable reports to monitor key control attributes, self-assessment and evaluation plans.


  • Audit findings can be categories into various levels
  • Department wise Audit findings can be captured and monitored
  • Track duplicates/repeated Audit findings
  • Priority can be set to individual Audit
  • Record multiple Remediation Actions
  • Maintain related files & web address

About Us

SMART Service Desk is an Enterprise level ITSM Solution developed using industry leading best practices and standards such as ITIL Framework, ISO 20000, ISO 27001, ISO 9001, AS 9001 and NIST. SMART Service Desk has marquee customers in number of sectors such as, Government, Banking, Insurance, Oil and Gas, Electronic Retailers, Manufacturing and Educational Institutions And is currently being used by more than Half a Million Users worldwide and was primarily offered in UK, Middle East, South Africa and Australian markets with global development and support center in India.

SMART Service Desk is bringing the product line to Americas market and is now headquartered with new Development and Operations Center in Dallas, Texas along with offices in Canada, Brazil, United Kingdom, South Africa, India and Partner Offices in Philippines, Indonesia, Saudi Arabia, Bahrain, Oman, Qatar and UAE.

We offer SaaS and On-Premise solutions that let you seamlessly Manage Services, Customers and Quality Improvement Programs. Available through any web browser or native mobile apps, our solutions are designed to help you shorten deployment time, reduce risks and lower costs, including support and maintenance expenses.