SMART Service Desk software package provides the best degree stadnard originated reports. All pleasantly laid out and are sorted for simplicity of use. The reports can be downloaded straight forwardly to PDF, XLS or HTML, word.. It is easy to receive the reports you are interested in your mailbox.
To broaden the adaptability of detailing we built up a segment Ad-hoc reports with which you can essentially do whatever you need, Create your own report, select the columns you like to see, add custom fields, select the columns you like to see and click run. A flat file with all data will be produced within seconds.
Features & Benefits
- Paramerterized Reports
- Graphical & Tabular Reports
- Reports Schedular
- Multilingual Reports
- Easily customization and configurable
- Daily, Weekly, Monthly Reports
- Reports can be accessed on anytime, anywhere, from any Devices
- List Reports can be exported to Excel, CSV, XML formats
- Get a right aggregated view of Service Management in real-time
- Proactively measure and monitor trends of Incidents, Requests and Problems
- Monitor how IT is supporting critical business applications