Toyota was looking for a solution that has all pink verification to verify ITIL end to end processes & flexibility of customization to meet their business requirements. They tried with all major products and finally selected SMART Service Desk which is fully ITIL compliant & easy to customize. Toyota has streamlined IT procurement processes & drive smarter asset management reuse.
“SMART Service Desk – ITSM provided us with a fully integrated, comprehensive, ITIL 2011 based solution that solved our most pressing IT management needs. Not only is it extremely cost-effective, it is also easy to use and maintain.”