Solutions for Internet of Things (IOT)

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Solutions for Internet of Things (IOT)

SMART IoT Service Cloud Management Software Solutions for Oil& Gas and other Industries

Market dynamics are driving urgency for digital transformation in industries such as Oil & Gas (O&G), Health Care, Finance, Retail & Manufacturing. All market segments have market pressures for Cost Reduction, Regulatory Compliance and Resource Management. In O&G Industry 50% of all manual processes can be automated with the IOT technology based solutions. As per industry experts over 500 Billion USD can be saved in O&G Industry alone, by having intelligent management of all industrial equipment’s.

Features & Benefits

SMART IoT Service Cloud is a certified service management platform that automates field service activities for corrective and preventative maintenance. Our SMART Connector technology integrates IoT device data with our platform for full service lifecycle management by field service technicians. Our Data Analytics and Business Intelligence module will provide deep operational insights. We have 10 process management modules that are typically needed by enterprises in a single, tightly integrated solution. This allows our users to manage the entire asset lifecycle, while continually improving service response.

Benefits with SMART IOT Service Cloud

  • Predictive maintenance recommendations
  • Repair/replace before failure
  • Optimize planned maintenance schedules
  • Safety and environmental process manageme
  • Audit records for all service activities
  • Automated tracking of all status changes
  • Utilization, optimization and scheduling
  • Equipment asset information and spare parts inventory
  • Overdue work orders are automatically escalated to management

About Us

SMART Service Desk is an Enterprise level ITSM Solution developed using industry leading best practices and standards such as ITIL Framework, ISO 20000, ISO 27001, ISO 9001, AS 9001 and NIST. SMART Service Desk has marquee customers in number of sectors such as, Government, Banking, Insurance, Oil and Gas, Electronic Retailers, Manufacturing and Educational Institutions And is currently being used by more than Half a Million Users worldwide and was primarily offered in UK, Middle East, South Africa and Australian markets with global development and support center in India.

SMART Service Desk is bringing the product line to Americas market and is now headquartered with new Development and Operations Center in Dallas, Texas along with offices in Canada, Brazil, United Kingdom, South Africa, India and Partner Offices in Philippines, Indonesia, Saudi Arabia, Bahrain, Oman, Qatar and UAE.

We offer SaaS and On-Premise solutions that let you seamlessly Manage Services, Customers and Quality Improvement Programs. Available through any web browser or native mobile apps, our solutions are designed to help you shorten deployment time, reduce risks and lower costs, including support and maintenance expenses.