SMART Service Desk Customers

READ SMART Service Desk - SUCCESS STORIES

SMART Service Desk is implemented for customers from various domains such as banking, government organizations, oil & gas, retail, trading, manufacturing, environmental and other line of business companies by IT, HR, Operations and Service Departments. Our technology and professional services implementation partners provide best-in- class implementation services globally

concentrix
tamer
ministry of health
military industries corporations
royal commission for jubail and yanbu
royal saudi land forces
ministry of work
Oman Arab Bank
infoline
abdul latif jamil co ltd
oman post
budget
medgulf
Al Jaber and Partners
technip
Abhijit
toyota
liwa international school
oman environmental services holding company
Sharp
northern cape province
saudi electricity company
United Arab Emirates
South African National Blood Service
Touchpoint
Blood Transfusion
al-Maha
university of nizwa
Civil Service Employees Pension Fund
LCI
AL Raya
AL Raffd
kasetsart university
Henderson
BharatMatrimony
Beta Tech
Thai Oil

About Us

SMART Service Desk is an Enterprise level ITSM Solution developed using industry leading best practices and standards such as ITIL Framework, ISO 20000, ISO 27001, ISO 9001, AS 9001 and NIST. SMART Service Desk has marquee customers in number of sectors such as, Government, Banking, Insurance, Oil and Gas, Electronic Retailers, Manufacturing and Educational Institutions And is currently being used by more than Half a Million Users worldwide and was primarily offered in UK, Middle East, South Africa and Australian markets with global development and support center in India.

SMART Service Desk is bringing the product line to Americas market and is now headquartered with new Development and Operations Center in Dallas, Texas along with offices in Canada, Brazil, United Kingdom, South Africa, India and Partner Offices in Philippines, Indonesia, Saudi Arabia, Bahrain, Oman, Qatar and UAE.

We offer SaaS and On-Premise solutions that let you seamlessly Manage Services, Customers and Quality Improvement Programs. Available through any web browser or native mobile apps, our solutions are designed to help you shorten deployment time, reduce risks and lower costs, including support and maintenance expenses.