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Customers who switched from ServiceNow to SMART Service Desk, reduced OPEX costs by 60%

IT Service Management ServiceNow SMART Service Desk
Incident / Trouble Ticket Management
Customer Support Service Desk
Service Request Management
Change Management
Release Management
Configuration & Asset Management
Software Asset Management
Service Porfolio Management
Service Level Management
Contracts Management
Inventory, Parts and Purchase Management
Financial Management
Event Management
Knowledge Management
Survey Management
Adhoc Reporting Capability & Dashboards
Customizable
Portal Interface
Workflow
Mobile Apps
Integrated GRC suite
Audit Management
Risk Management
Polices Management
Compliance Management
COBIT