Project Management

Project List Details
Project List Details
Project Portfolio
Project Portfolio

Projects Management

SMART Service Desk - Project Management is an online project management platform, suitable for IT or Non IT Projects. It helps Project Managers / Projects Coordinators to work fast, easy and efficient in co-located and distributed teams. SMART Project Management has flexibility enables multifunctional teams to collaborate and get things done successfully in one place. You can schedule, prioritize, discuss and track progress in real time — all with a few mouse clicks


  • Easy To Use. Nothing new to learn & you can get started in minutes.
  • Plan, track and manage all work in your organization.
  • Track time against any work in the system.
  • SMART Collaboration Online: Tasks, files, and activity discussions all accessible from any device by anyone you add to your project.
  • Manage any type of project from individuals to enterprises.
  • Manage IT Project Portfolios.
  • Manage Project Budgets and track variance.
  • Record project Risks and Priorities for work execution.
  • Manage Relations between Projects, Work Orders, Incidents and Change Records.
  • Get Gantt chart views to get complete project overview.

About Us

SMART Service Desk is an Enterprise level ITSM Solution developed using industry leading best practices and standards such as ITIL Framework, ISO 20000, ISO 27001, ISO 9001, AS 9001 and NIST. SMART Service Desk has marquee customers in number of sectors such as, Government, Banking, Insurance, Oil and Gas, Electronic Retailers, Manufacturing and Educational Institutions And is currently being used by more than Half a Million Users worldwide and was primarily offered in UK, Middle East, South Africa and Australian markets with global development and support center in India.

SMART Service Desk is bringing the product line to Americas market and is now headquartered with new Development and Operations Center in Dallas, Texas along with offices in Canada, Brazil, United Kingdom, South Africa, India and Partner Offices in Philippines, Indonesia, Saudi Arabia, Bahrain, Oman, Qatar and UAE.

We offer SaaS and On-Premise solutions that let you seamlessly Manage Services, Customers and Quality Improvement Programs. Available through any web browser or native mobile apps, our solutions are designed to help you shorten deployment time, reduce risks and lower costs, including support and maintenance expenses.